Fine Jewellery Retail Executive

Join B.P. de Silva Jewellers, a heritage luxury brand renowned for its exquisite craftsmanship, creativity, and storytelling. As a Fine Jewellery Retail Executive in Bali, you will be the ambassador of our brand, delivering exceptional customer experiences while showcasing our unique collection of fine jewelry. Our store in Bali is a vibrant hub of luxury, where you'll have the opportunity to engage with discerning customers and build lasting relationships. This role is perfect for someone who is passionate about luxury, has a keen eye for detail, and thrives in a dynamic retail environment.

As a Fine Jewellery Retail Executive, you will be responsible for driving sales, providing expert advice, and ensuring our customers leave with a memorable shopping experience. You will work closely with our team to maintain a high standard of service, while also contributing to the overall success of our store. With your exceptional customer service skills and deep knowledge of our brand, you will play a crucial role in enhancing our reputation as a leader in the luxury jewelry market.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service and expert advice to customers, helping them find the perfect piece of jewelry.
• Drive sales and meet or exceed monthly targets.
• Assist in the organization and presentation of our fine jewelry collection.
• Stay up-to-date with industry trends and new product launches.
• Collaborate with the team to maintain a clean and inviting store environment.
• Handle customer inquiries and complaints professionally and promptly.
• Participate in training and development programs to enhance your skills and knowledge.
• Promote our brand and products through various marketing initiatives.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a retail or customer service role, preferably in the luxury goods industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of fine jewelry, its history, and its market.
• Ability to work well under pressure and meet strict sales targets.
• Fluent in English and Indonesian.
• Proficient in using point-of-sale (POS) systems and customer relationship management (CRM) software.
• Creative and innovative thinker with a passion for luxury and fine craftsmanship.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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